As we continue to honor Women’s History Month through our Women of Influence series, we’re honored to feature Andrea Gele, Vice President of Case Management for Clinical Care Consulting’s New England Division. Andrea’s strategic vision and unwavering dedication to patient-centered care have set a gold standard for case management across Massachusetts and Rhode Island.

Leading with Purpose: Ensuring Consistent, Exceptional Care

Andrea’s approach to unifying case management across diverse healthcare settings is rooted in precision and collaboration:

• Strategic alignment: Cultivating trust, setting clear goals, and leveraging technology to streamline patient transitions.
• Proactive problem-solving: Anticipating care barriers and fostering communication among providers to deliver cost-effective, high-quality outcomes.
  “Every decision is guided by evidence-based practices,” she emphasizes. “Our focus is creating a seamless experience where patients feel supported at every step.”

Mentorship in Action: Building Leaders Through Experience

Andrea’s leadership philosophy is shaped by mentors who transformed her career journey. She now pays it forward with a hands-on approach:

• Leading by example: Rolling up her sleeves to demonstrate solutions and build team buy-in.
• Prioritizing growth: Sharing hard-won lessons to help emerging leaders navigate challenges and refine their skills.
  “Mentorship isn’t about having all the answers—it’s about empowering others to find theirs,” she says.

Navigating New England’s Unique Landscape

Operating across Massachusetts and Rhode Island requires acute regional expertise. Andrea’s strategies include:

• Active participation in state committees to stay ahead of reimbursement and regulatory changes.
• Advocating for policies that enhance patient outcomes while ensuring facilities adapt swiftly to regional requirements.

Cultivating a Culture of Compassion

For Andrea, patient-centered care is non-negotiable:

• Involving patients and families in care planning to ensure holistic, goal-focused recovery.
• Embedding a “come home” culture where staff, residents, and caregivers collaborate as partners in care.

Legacy of Tenacity & Vision

Andrea’s story—rising from a high school MDS clerk to VP while balancing family and nursing school—embodies resilience. Her advice to future leaders?

• “Adopt an ‘I CAN DO’ attitude. Hard work and perseverance are irreplaceable.”
• “Raise the bar. Support others in reaching their greatest victories, personally and professionally.”

She leaves her teams with a guiding principle:
“Work hard every day.” No matter your strengths and weaknesses, there’s no substitute for hard work.

It is evident Clinical Care Consulting is proud to support Andrea’s mission to nurture the next generation of case management leaders and we were proud to shine a light on Andrea and in celebrating her extraordinary impact on healthcare.

Stay tuned for more inspiring stories in our Women of Influence Series.